LUGGAGE BY CHIANG KONG · IN-HOUSE LINE · SINGAPORE

The luggage made by the people who repair it.

Every Lumière is designed to be repaired — because we built it knowing exactly where bags fail.

CHIANG KONG

Built on Experience

Lumière was developed by Chiang Kong after repairing thousands of luggage from every major brand.

Every material, every component and every feature was carefully selected based on real repair experience — creating luggage designed for durability, functionality and long-term reliability.

BUILT FROM THE BENCH

Four design decisions you can't fake.

Wheels that pop out in 90 seconds.

BENCH-TESTED 100,000 ROTATIONS

Sheared casters are our most common repair. We made the Lumière wheel module user-replaceable with a coin — anywhere in the world, in under 90 seconds.

Handles built for where they snap.

REINFORCED AT THE INNER JOINT

Telescopic handles fail at the inner joint where airline ground crew yank them. We reinforced the joint and made the whole module pop out for replacement in 60 seconds.

YKK Excella, every zip.

THE ZIP WE REPLACE LEAST OFTEN

We replace thousands of cheap zips a year. Across our bench, YKK Excellas are the zip we replace least often — by a wide margin. Lumière uses them everywhere.

If anything breaks, we already know how to fix it.

REPAIRABLE AT THE BENCH · 4 WORKSHOPS

Every Lumière is built by people who've fixed every other brand. If something goes wrong, walk into any of our 4 workshops — we made it, so we can repair it.

ALSO IN STORE

Bags we'd repair — so we sell them too.

Six brands. All bench-tested by us. All six are on the shelf at our Singapore workshop. Walk in, lift them, roll them.

AUTHORISED PARTNER

Samsonite

Authorised partner where it matters

S$ 300–900

Warranty claims, OEM parts, factory-direct.

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STOCKED

Crumpler

Built for everyday carry

S$ 80–280

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STOCKED

Rimowa

Aluminium · Stone

S$ 1,000+

We hold a small in-store rotation.

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ORDER TO SHIP

Tumi

Premium business carry

S$ 400+

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STOCKED

Briggs & Riley

Lifetime warranty, even from airlines

S$ 500+

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STOCKED

Eminent

Tested hard, priced fair

S$ 150–400

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AFTER YOU BUY

Buying this means we can repair it at any of our 4 workshops.

No paperwork. No shipping forms. Walk in to any Chiang Kong workshop with your Lumière and we'll take a look.

See repair services →